Case study


AI-Powered Vehicle
Damage Detection

TrueClaim Revolutionizes the Insurance Appraisal Process with AI Damage Detection

TrueClaim, an emerging Canadian startup, is changing the way insurance companies conduct appraisals and settle claims through a seamless SaaS that replaces manual appraisals with automatic ones, speeding up the process by 30%.

This product can detect all kinds of car damage, ranging from a minor scratch to an entire panel that needs to be removed. If an accident were to occur, an insurance company can directly go on-site and take photos of the damaged car to start the claim process.

In the near future, the team plans on integrating the functionality with nearby workshops and third parties to map out which locations can accept the car. Once the car enters a garage, the workshop conducts the repairs and the insurer gets notified when it’s ready for pickup.

TrueClaim’s advantage over competitors relies on the fact that its AI model, now powered by Amazon SageMaker, is trained with millions of pictures taken in Canada, having the ability to recognize all the popular Canadian models under various weather conditions, which often lower the image quality, making it very difficult if not impossible for other AI tools to detect all the damaged parts.

The Challenge

As the demand for TrueClaim’s platform grew, the need for a highly scalable, secure, and compliant infrastructure became crucial. The company required a robust solution capable of handling thousands of simultaneous requests from insurance companies while maintaining top-notch performance. Additionally, TrueClaim needed to meet stringent government regulations related to data security and privacy, ensuring that their customers’ information was protected at all times.

One of the key components of TrueClaim’s platform was its AI model, responsible for accurately detecting vehicle damage. To maintain high levels of accuracy, the model had to be trained on large datasets comprising millions of images, which demanded significant computational power. Furthermore, the model needed to be continuously updated and deployed with new data to accommodate various weather conditions and popular Canadian car models. The challenge was to find a solution that could streamline the model training process and enable rapid deployment of the updated models without disrupting the platform’s operations.


Automotive and Insurance, Insurtech


Machine Learning, Computer Vision, Cloud Infrastructure


Kubernetes, EKS Fargate, SageMaker, API Gateway, Lambda, Python, Aurora Serverless

Our Solution

Cloudacio, leading cloud solutions provider for Startups, collaborated with TrueClaim and AWS to design and implement a cutting-edge, scalable SaaS platform in the cloud. The solution was built upon AWS managed services, such as EKS on Fargate, API Gateway, Lambda Functions, Aurora Serverless, and SageMaker, which provided the necessary infrastructure to scale effortlessly and securely.

By focusing on the AWS Well-Architected pillars of Security, Reliability, Performance, Operational Excellence, and Cost, Cloudacio successfully delivered a highly efficient and reliable platform that could handle the growing demands of TrueClaim’s expanding customer base. Cloudacio’s MLOps engineers worked closely with TrueClaim’s Data Scientists to create an AI workflow, leveraging the power of Amazon SageMaker, capable of accurately detecting car damage with an impressive 80-90% accuracy rate.

SageMaker offers a fully managed service that simplifies the process of building, training, and deploying machine learning models at scale. Its seamless integration with other AWS services made it an ideal choice for TrueClaim’s platform, allowing them to leverage a comprehensive set of tools and services tailored to their needs. By utilizing SageMaker, TrueClaim could focus on improving their AI model and service offerings while ensuring a secure and compliant infrastructure that could scale with their growing customer base.

The partnership between TrueClaim and Cloudacio has resulted in a groundbreaking solution that not only enhances the insurance appraisal process but also showcases the power of AI and cloud technology in solving real-world challenges. 

As TrueClaim continues to grow and innovate, they can rely on Cloudacio’s expertise to stay ahead of the curve and deliver exceptional value to their customers in the insurance industry.

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Elie Lloyd

Elie Lloyd

Founder, TrueClaim

Our partnership with Cloudacio has been nothing short of outstanding. Their engineers worked closely with us to design and implement a scalable, secure, and efficient cloud-based solution for our SaaS platform. With their in-depth knowledge of AWS and AI technologies like Amazon SageMaker, they helped us revolutionize the insurance appraisal process. We highly recommend their services to anyone looking for top-notch cloud solutions.

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About Cloudacio

Cloudacio is a cloud consulting boutique delivering innovative solutions for startups and small businesses. 

We offer a range of services including Cloud Operations, Flexible Engineering plans, FinOps Management, Solutions Architecture, Application Modernization, Cloud Migration, Data Engineering, Artificial Intelligence, and Cloud-Native Development.

Partnered with the three biggest cloud providers: AWS, Azure, and GCP, we ensure our clients have access to the latest technologies and innovations though our certified and vetted engineering teams.

Cloudacio is committed to delivering exceptional results to our clients, helping them achieve their business goals and succeed in an ever-changing digital world.

Cloudacio Microsoft Partner